FAQ and Support

Don't see your question answered? Reach out to our Crypt Keepers info@screamtime.co.uk email. We're dying to hear from you! Remember, at Scream Time, your screams are music to our ears. Book now for a Halloween experience you'll never forget... no matter how hard you try!

FAQ and Support

Where is Margam Park and how do I get there?

Where is Elvaston and how do I get there?

Where is Wentworth Woodhouse and how do I get there?

Is there an age limit?

Must children be accompanied by an adult?

How long does the experience last?

Is it wheelchair accessible?

Can I wear a costume?

Is there Car Parking?

Can I drop off?

What ID is suitable?

Is filming and photography permitted?

Are you open in bad weather?

Can I bring my dog?

Are there live scare actors?

Is there security?

Will there be food & drink?

Can I bring my own food & drink?

Is alcohol sold on site?

Are there any Health and Safety Rules I should know about?

Is the event suitable for people with Health Conditions, pregnant women or those of a nervous disposition?

Will there be strobe flash lighting?

I am visiting Margam / Elvaston / Wentworth during the day, do I need to leave before entering Scream Time in the evening?

Can I change the date of my ticket/get a refund?

Where can I buy tickets from?

Do I have to book in advance?

Are there toilets at the Event?

Bats?

CANCELLATIONS EXCHANGES AND REFUNDS

What will happen if the weather is bad? Will Scream Time be cancelled?

What happens if my night is cancelled?

General Refunds and Transfers